Transformation Manager

Our client, a fast-growing company specializing in offshore technology solutions, is looking for a Transformation Manager to lead its field service team and real-time monitoring initiatives. This position will be responsible for ensuring high-performance service delivery, implementing digital solutions, and optimizing operational workflows to drive efficiency in offshore support services.

This full-time role is based in Houston, TX, and offers relocation assistance for qualified candidates.

Key Responsibilities

• Supervise field engineers and remote operations teams, ensuring effective service execution.
• Develop structured service workflows to enhance efficiency and minimize downtime.
• Set and track performance metrics, ensuring continuous improvement in service standards.
• Provide mentorship and professional development opportunities for team members.
• Promote a culture of innovation and best practices in offshore service operations.
• Leverage advanced monitoring tools and analytics to improve service reliability.
• Collaborate with technology teams to enhance real-time data utilization.
• Drive the adoption of predictive maintenance and AI-driven analytics in service operations.
• Explore new technologies such as IoT and automation to optimize offshore support.
• Act as the main point of contact for clients, ensuring high customer satisfaction.
• Work with offshore operators to align service offerings with business needs.
• Oversee service agreements and support contract negotiations.
• Ensure successful implementation of service solutions tailored to client requirements.
• Stay updated on emerging offshore service technologies and market developments.
• Identify opportunities to expand service capabilities through digital innovations.
• Enhance service models to remain competitive in the evolving offshore sector.

Required Qualifications

• MBA or equivalent experience in operations management, digital transformation, or technology leadership.
• 5+ years of experience in service operations, field service management, or offshore support.
• Proven track record of leading teams through process optimization and digital initiatives.
• Experience with real-time monitoring platforms, data analytics, and automation tools.
• Strong leadership skills with the ability to manage remote and field-based teams.

Preferred Skills

• Experience in offshore energy, marine technology, or industrial automation.
• Knowledge of reliability-centered maintenance (RCM) and predictive maintenance techniques.
• Certifications in Six Sigma, project management (PMP), or digital transformation.

Location: Houston, TX (On-Site, Relocation Assistance Available)

This position is no longer accepting applications. However, we welcome you to submit your resume to jobs@sagetechresources.com for consideration in future opportunities.